RETURNS & REFUNDS
RETURNS
We have a 100% satisfaction guarantee and free, no-hassle returns policy. That means that you will receive a full refund if not completely satisfied with the order. You may return the purchased product(s) in pristine, unworn condition within 30 days of delivery free of charge if made through our designated international courier.
To request a refund, contact us at help@littrellofficial.com. Our designated international courier will then collect your package at your confirmed shipping address with no hassle or cost to you.
EXCEPTIONS (NON-RETURNABLES):
Certain types of items cannot be returned, like: sale items, gift cards, perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), personal care goods (such as beauty products), as well as product(s)l that have not been returned in new and unworn condition or were returned using a courier other than the one we authorized.
EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
TRACKING
After you complete your order, we will send you an email confirming the details of the purchase and a link to track the delivery.
REGISTERING
Register to enjoy special advantages and ensure your online shopping experience is tailored to your needs:
See all the details of your orders, track the delivery and easily manage returns from one page